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Business Development Manager

Job title: Business Development Manager
Contract type: Permanent
Location: Gauteng
Sector:
Salary: R 35 000 - R 50 000 (including fuel allowance and pension fund) + Commission
Reference: JN -092022-30930
Contact name: Feng-Ying Hsieh
Contact email: feng-Ying.hsieh@peoplesolved.com
Published: 23 days ago

Job description

Are you a Business Development expert who is good at selling solutions & services in Oil & Gas (onshore & offshore) in Africa? An international travel programmes management business is hiring a BDM to manage its existing portfolio and hunt new clients for them. You will get to work with the best solutions-driven sales experts and be the only BDM in the South African branch who grows their African base.

 

Purpose

 Business development incorporates the sourcing of new clients, including the facilitation of onboarding and associated processes, as well as the retention of those customers, ensuring the commercial success of the business.

 

Key Responsibilities

 

General

  • Participate in the achievement of departmental short-, medium- and long-term goals

  • Travel nationally or internationally for client-related activities as required or when requested by the Head of Business Development

  • Analyse market trends and competitor behaviour and report such information to the Head of Business Development

  • Balance expectations of both the Company and the Client when attending meetings – act as liaison with both parties

  • Attend regular monthly product presentations, Finance & Administration, and Client Services meetings as and when required

  • Ensure that all client servicing and new business activity is conducted in line with the Company's Code of Business Conduct

  • Provide the Head of Business Development with any ad hoc reports when requested

 

Account Management

  • Be actively involved in the formulation of and rolling out customer retention strategies

  • Analyse customer behaviour and feedback together with industry trends to remain aware of common practices and expectations regarding procurement practices, service delivery, and technology

  • Consider client ‘ecologies’ – their suppliers, competitors, and other industry presence to source potential new avenues for commercial opportunity

  • Monitor client agreements to ensure optimum outcomes for all parties

  • Contract management – ensure customer operations requirements are communicated to all necessary internal divisions so that SLA compliance standards are met

  • Develop multi-layered relationships within the client e.g. Finance, Board, Marketing, etc.

  • Ensure that Process Improvement Reports (PIRs) originating from customer interactions, as well as any other relevant feedback, are managed timeously

  • Assist the QA Department with enforcing corrective and preventative action

  • Strategic and financial planning - understand the customer’s corporate vision and culture, including their financial conditions, relationships, and growth expectations, and then provide appropriate guidance to the Company as to how best to use this information

  • Take proactive steps to ensure the payment of the client account falls within the agreed terms

  • Furthermore, work with the Finance team to actively resolve or reconcile outstanding items

  • Organise, prepare, and/or participate in customer events/training seminars where appropriate

  • Plan and execute quarterly and annual strategic business reviews for the client

  • Project Management - evaluate the needs for specific projects for the customer, and coordinate and facilitate internal teams to complete those projects where necessary

  • Be responsible for account ownership and co-ordination of all client communication

 

New Business / Sales

  • Self-source and convert business leads into trading accounts

  • Track leads and document interactions with prospects through the relevant software packages, including but not necessarily limited to our CRM Database

  • Fully understand and be able to clearly communicate the Company’s Unique Selling Points (USPs) both internally and externally

  • Engage proactively with potential clients, using active listening skills to make appropriate and tailored business recommendations in a professional manner

  • Prepare and present business documents, including presentations both internally and externally

  • Establish and develop strong client relationships

  • Apply commercial rationale when negotiating with clients, ensuring that business opportunities balance value to the client and account for profitability

  • When requested, attend regular monthly product presentations and Finance & Administration and Client Services meetings

  • Establish and develop strong relationships with all Company departments

 

Successful candidates should possess the following qualifications:

  • Tertiary qualification in a relevant area of study

  • Grade 12

  • At least 2-3 years’ experience in a sales position

  • Business development experience in Africa

  • Oil and Gas client’s experience (Onshore or Offshore)

  • Cooperate and public sector business development experience

  • Willing to travel into Africa based on requirement

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