Head of Business Development

Job title: Head of Business Development
Contract type: Permanent
Location: Gauteng
Salary: R 60 000 - R 80 000 (including fuel allowance and pension fund) + Managerial Monetary Incentive
Reference: JN -092022-30931
Contact name: Feng-Ying Hsieh
Contact email:
Published: 23 days ago

Job description

Are you a Team Leader who knows how to motivate the Sales team, manage them and drive the business’ sales performance? An international travel programmes management business is hiring a Head of Business Development to manage the effective and efficient running of the Regional Business Development Department.



 The Head of Business Development will manage the Regional Business Development Department and achieve or exceed revenue targets by planning, initiating, developing, and implementing sales and business development activities on a regional basis and the business strategies.


Key Responsibilities



  • Coordinate the effective and efficient day-to-day running of the regional Business Development department

  • Develop and implement departmental short, medium, and long-term strategies, in alignment with the Company's macro strategy

  • Ensure that the departmental short, medium, and long-term goals are achieved

  • Partake in ensuring that Management goals and objectives are achieved

  • Ensure that the business’ Corporate Policy and Code of Conduct are promoted and practiced in the Department(s)

  • Discuss and implement new initiatives in conjunction with the Client Service Heads

  • Travel nationally or internationally as required or when requested

  • Analyse market trends and competitor behaviour and report such information to the SVP/MD

  • Attend regular monthly product presentations and meetings as and when required

  • Ensure that the monthly management reports are documented and communicated to the SVP/MD

  • Ensure that training and Human Resources needs are constantly aligned to the short-, medium- and long-term strategies of the Company and the department

  • Bring to the attention of line management and HR department any training needs of the department and be involved in the departmental recruitment process

  • Participate in staff appraisals

  • Ensure that the team adheres to all the business’ procedures

  • Provide the SVP/MD with any ad hoc reports when requested

Account Management

  • Ensure segmentation of the customer base is completed and reviewed regularly

  • Manage, develop, and implement effective customer retention strategies

  • Maintain and develop excellent relationships with key customers based on the segmentation completed

  • Advise the SVP/MD of any material developments regarding existing business

  • Check and sign off customer presentations and/or tenders

  • Ensure that all client servicing and new business activity is conducted in line with the Company's Code of Business Conduct

  • Continuously review and improve departmental business processes in terms of efficiency, quality, and effectiveness

  • Identify ways to improve, automate and streamline the business’ BD processes (MAPS)

  • Participate in and conduct ongoing training in QMS/MAPs and other work-related courses

  • Have updated versions of the Key Account Development Plan in place for all top accounts and manage executions of action items

  • Ensure accounts do not breach credit limits and manage accounts receivable in conjunction with finance

  • Ensure the correct use of the relevant CRM for account management

New Business / Sales

  • Allocate RFPs received to the business development managers

  • Manage, develop, and implement effective new business strategies

  • Set, compile, and drive the Business development team toward sales/revenue budgets as agreed with the SVP /MD and ensure such a budget is achieved

  • Advise the SVP/MD of any material developments regarding new business

  • Assist the Business Development team with presentations as and when required

  • Ensure that the e-commerce solutions and products are effectively promoted

  • Constantly develop and improve customer presentations

  • Check and sign presentations in accordance with the business procedures

  • Be an active "player" in new business strategies

  • Ensure all leads are correctly loaded on the relevant CRM tool


Successful candidates should possess the following qualifications:

  • Tertiary qualification in a relevant area of study

  • Grade 12

  • 10+ years of experience within the appropriate business development department

  • 5+ years of Sales team management experience

  • Cooperate and public sector business development experience

  • Willing to travel into Africa based on requirement

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