Job Description
Responsibilities:
- Create new sales opportunities and grow the client base by going out daily to the designated area to canvas for new business
- Develop and increase market share in the indicated areas
- Building relationships with new customers as well as look for any further selling opportunities including software and solutions from the The company's product range
- Prospecting and cold calling targeted accounts within the designated area
- Project a professional image and recognise selling opportunities by conducting needs analysis and total cost of ownership of prospective customers
- Maintain and improve customer service levels
- Meeting set daily, monthly and quarterly targets and achieving all tasks according to agreed delivery dates with Manager
- Communicate consistent updates and sales productivity status to the Manager
- Liaise with all divisions to ensure total client satisfaction
- Responsible for maintaining and updating client database, keeping a diary and accurate completion of paperwork
- Manage planning process through scheduled reviews and updates
- Working with and leveraging external partners to deliver solution sale
- Significant percentage of time spent directly with customers
- Interfaces with customers with the focus being on management level
- Develop business plans in conjunction with customers
- Applies consultative selling techniques to identify and advance opportunities that result in on-going profitable revenue growth for the company
- Maintains a high level of customer loyalty and builds trust and integrity
- Implement margin recovery strategies
- Identify customer requirements and matches these with the company capabilities
- Identify and lead the account resources to ensure coordinated, efficient account management and accountability for achieving business results
- Manage relationships with existing customers
Skills, knowledge and experience
- Grade 12 or equivalent
- Relevant tertiary qualification would be an advantage
- 3 - 5 years’ sales experience in a similar industry which include 1 year external cold calling experience
- Able to deliver competent/professional presentations to all levels
- Ability to present, negotiate and close deals to make or exceed sales targets
- Establish image of professionalism and reliability towards customers
- Ability to produce information on all aspects of client demands, using internal resources, systems and product knowledge
- Strong administration and organisational skills
- Strong account management skills
- Strong business acumen
- Target driven
- Strong customer relationship management
- Excellent verbal and written communication skills
- Work well under pressure and be able to manage time and workload
- Must be able to work independently with little supervision
- Demonstrates drive and positive approach to work and a determination and motivation to achieve targets
- Ability to understand the flow of information within a company
- Own reliable transport
- Valid driving license