Account Manager

Account Manager

Job Title: Account Manager
Contract Type: Permanent
Location: Gauteng
Contact Name: Cindy Deysel
Contact Email:
Job Published: July 19, 2019 10:06

Job Description


  • Create new sales opportunities and grow the client base by going out daily to the designated area to canvas for new business 
  • Develop and increase market share in the indicated areas 
  • Building relationships with new customers as well as look for any further selling opportunities including software and solutions from the The company's product range 
  • Prospecting and cold calling targeted accounts within the designated area 
  • Project a professional image and recognise selling opportunities by conducting needs analysis and total cost of ownership of prospective customers 
  • Maintain and improve customer service levels 
  • Meeting set daily, monthly and quarterly targets and achieving all tasks according to agreed delivery dates with Manager 
  • Communicate consistent updates and sales productivity status to the Manager 
  • Liaise with all divisions to ensure total client satisfaction 
  • Responsible for maintaining and updating client database, keeping a diary and accurate completion of paperwork
  • Manage planning process through scheduled reviews and updates
  • Working with and leveraging external partners to deliver solution sale
  • Significant percentage of time spent directly with customers 
  • Interfaces with customers with the focus being on management level 
  • Develop business plans in conjunction with customers 
  • Applies consultative selling techniques to identify and advance opportunities that result in on-going profitable revenue growth for the company  
  • Maintains a high level of customer loyalty and builds trust and integrity 
  • Implement margin recovery strategies 
  • Identify customer requirements and matches these with the company capabilities 
  • Identify and lead the account resources to ensure coordinated, efficient account management and accountability for achieving business results 
  • Manage relationships with existing customers  


Skills, knowledge and experience 

  • Grade 12 or equivalent 
  • Relevant tertiary qualification would be an advantage 
  • 3 - 5 years’ sales experience in a similar industry which include 1 year external cold calling experience
  • Able to deliver competent/professional presentations to all levels 
  • Ability to present, negotiate and close deals to make or exceed sales targets 
  • Establish image of professionalism and reliability towards customers 
  • Ability to produce information on all aspects of client demands, using internal resources, systems and product knowledge 
  • Strong administration and organisational skills 
  • Strong account management skills 
  • Strong business acumen 
  • Target driven 
  • Strong customer relationship management
  • Excellent verbal and written communication skills 
  • Work well under pressure and be able to manage time and workload 
  • Must be able to work independently with little supervision 
  • Demonstrates drive and positive approach to work and a determination and motivation to achieve targets 
  • Ability to understand the flow of information within a company 
  • Own reliable transport  
  • Valid driving license 


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