Business Analyst

Business Analyst

Job Title: Business Analyst
Location: Western Cape
Salary: 0.00
Reference: JN -052017-8431
Job Published: May 26, 2017 13:58

Job Description

Primary mission / purpose
The Business Analyst's role is to determine business users' functional needs and provide them both general and detailed specifications in order for Research & Development teams to use such specifications as a basis for designing and developing the customer's desired application / solution.
With regard to implementing a provider's solution (e.g. CRM, BI, E-commerce, CMS), the Business Analyst is responsible for placing into perspective both the customer's functional requirements and the solution, while designing its layout.
The Business Analyst operates under the supervision of a Project Manager within the scope of a results-driven project or when providing technical assistance to a client.
Primary activities (tied to the primary mission)
  • Analyzes current projects along with user requests, acknowledges business environment and operational requirements.
  • Collects and analyzes user needs through targeted interviews and/or the hosting of functional workshops.
  • Takes part in defining and writing out the functional solution to be implemented, together with the development team, the UX consultant and the IS architect.
  • Takes part in defining methods for integrating the new solution into the existing information system and/or specifies the required changes.
  • Produces the general and detailed functional specifications (set of specs: business requirements, flows, business rules, data repository, etc.).
  • Ensures the given functional scope remains applicable, issues alerts if ever overruns are expected.
  • Specifies testing strategies and directs the functional acceptance phases and procedures.
  • Analyzes functional problems and abnormalities brought to his attention by the testing team; offers functional corrections.
  • Writes up the documentation (e.g. training support, user support, meeting/workshop minutes).
  • Trains or supports users in adapting to new business processes and applications.
  • Regularly informs the Project Manager of progress on his actions and provides reliable and regular reporting on his activity.
  • Focuses on customers' new needs when operating on-site.
  • Becomes a skilled consultant when interacting with clients, stays abreast of general business issues, shares his understanding of issues related to the ongoing transformation
Specific activities
  • Takes part in growing skills on behalf of less experienced staff and dedicates the necessary time in transferring his own competencies
  • Takes part in the internal capitalization effort by formalizing his expertise and contributing to updating support media and shared tools.
  • Contributes to pre-sales operations by producing and defining content.
Skills / knowledge to be implemented
Technical skills / Expertise
  • Knowledge of information systems technology.
  • Familiarity with solution providers (CRM, BI, e-commerce, CMS, etc.).
  • Specification and design methods
  • Prototype construction method
  • Prototyping tools
  • Procedures for test design and planning (steps, scenarios, etc.).
  • Production of functional and technical documentation.
  • Leads client meetings
  • In charge of running meetings.
  • English (level of proficiency commensurate with the position).
Behavioral skills / Prerequisite qualifications / Expertise
Note: The behavioral skills identified herein are mainly those of the APDR.
  • Results-driven / Sense of accomplishment
  • Creative thinker / Innovative
  • Customer-oriented
  • Analytical and decision-making capacities
  • Ability to learn and transmit know-how
  • Respect / Integrity
  • Teamwork and cooperation
  • Matrix or cross-disciplinary working organization
  • Commitment
  • People skills and communications skills
  • Self-control and relationship-building
  • Organization and Planning
Profile segmented by level (correlated with the internal classification).
  • Engineer/Business School graduate/Masters degree/BAC + 5 (5 years of university level instruction).
  • < 4-5 years of Business Analysis experience.
Professional career path
  • Natural evolution towards an Business Analyst Expert position that requires the ability both to handle more complex or specific issues with respect to a given activity and to supervise less experienced Business Analysts.
  • Cross-disciplinary evolution towards positions in Project Management (Project Manager) or Consultancy (Consultant).

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