Focus on "the search for a better way."
Responsible for the overall business architecture and business change.
Solution, refinement and implementation of concepts.
Design and optimisation of business and operational process.
Design and optimisation of client journeys.
Design and optimisation of partner/provider journeys.
Define the matrix for Business Cases prioritisation together with key stakeholders.
Play an active role in the prioritisation forums.
Work closely with all stakeholders and secure buy-in.
Develop Business Cases for solutions and assisting Business Owners in the process of developing theirs.
Brief and sign-off on all solutions to be implemented with business owners and relevant implementation teams from Systems, Marketing, Legal and Compliance, Operations and Training.
Collaborate with peer architects in other businesses to ensure proper solution integration.
Play a mentor role for business analysts
Reporting to stakeholders and relevant committees as defined. Project progress and status reporting.
10 year experience in:
- business process/strategy analysis
- solid business acumen/skills and SME
- stakeholder management/commitment between business and solutions
- technology terms and capabilities
- structured systems analysis
- ability to manage scope and cost of a deliverable
- full software life cycle, with solid Agile experience
6 - 8 years domain knowledge in Insurance (Short Term and Life)
Drive for Results
Leads Change and Innovation
Motivating and Inspiring teams
Impact and Influence
Self-Awareness and Insight
Diversity and Inclusiveness