Data Centre Engineer (Merebank) - (5505)
|Job Title:||Data Centre Engineer (Merebank) - (5505)|
|Job Published:||January 18, 2017 08:04|
Maintain all the backup cycles and tapes for the Mondi Data centre and production systems at Merebank
Maintain all production related systems including Servers, Storage, scanners, printers, networking equipment and related software.
Adhere to the shift schedule for working hours.
Provide 1st line after hours support for all 24x7 systems.
Ensure that all the documentation, procedures and task lists are followed and completed daily.
Ensure that daily/weekly/monthly tasks are followed as per the detailed checklists.
Liaise with outside vendors ensuring minimum downtime to the Mondi systems.
Supervise work undertaken by hardware, software suppliers and contractors to ensure quality meets and Mondi standards.
Obtain an in depth understanding of the infrastructure installations at Mondi Merebank.
Identify areas for service improvement from all the above. Ensure a process of continuous improvement is carried out.
Assist with proof of concept testing when required.
Adhere to Mondi safety policies and procedures.
Respond to calls logged within SLA & General system calls, Maintenance Tasks, Change Controls and escalations.
Resolve any relevant onsite system issues
A broad knowledge in Desktop hardware and software, Server hardware and software as well as Networking systems is essential.
A systematic approach in general IT fault finding.
Four years’ experience as a MCSE or MCSA on Desktop hardware and software, Server hardware and software as well as Networking systems.
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