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Developer

Developer

Job Title: Developer
Location: Western Cape
Industry:
Salary: 35000.00
Reference: JN -012017-7489
Job Published: February 13, 2017 14:26

Job Description

Job Description
 
Job title:                           Developer
 
Reporting to:                     Development Manager
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Purpose of the position
 
To architect, document, build, test, deliver and trouble shoot integrations between customer applications and the clients technologies.  And in so doing, play a key role in astounding our customers with excellence in service delivery.
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Key responsibilities / duties
 
  • Provide astounding customer service by developing and maintaining a habit of delivering more than expected, demonstrating accountability through action and treating everyone with courtesy and care.
  • Provide 3rd line technical support for customer issues escalated from the Service Desk, which involves ownership and resolution to closure of these issues whilst keeping the customer and ticketing system (Freshdesk) updated. 
  • Provide 3rd line technical support both during and after standard working hours according to the published Standby Roster.
  • Consult customers and project managers to design solutions.
  • Architect and document solutions.
  • Manage integration builds and report on status to Development Manager.
  • Testing integrations and solutions in controlled, real situations according to Test Procedures.
  • Languages and tools include:
    • C# development
    • Php development  
    • Java Development
    • Javascript Development
    • Collab SDK development
  • 3rd party Systems include, but are not limited to
    • Various CRM solutions
    • Kayako
    • Zendesk
    • Saleforce
    • Microsoft CRM
    • Sysaid
  • Web development.
  • Presenting ideas for system improvements.
  • Maintaining integrations/systems once they are up and running.
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Skills, Qualifications and Work Experience required
 
  • Preferred 2 years software development experience.
  • BSc Computer science.
  • Experience with C# frameworks (MVC, Webapi, Stack).
  • Experience with Php Frameworks (Laravel , Symfony , Cake).
  • Experience with Javascript  Frameworks (React).
  • Experience with Javascript  Frameworks JSP).
  • Experience with Php Frameworks (Laravel , Symfony , Cake).
  • Experience with Php Frameworks (Laravel , Symfony , Cake).
  • Development Experience with Kayako, Zendesk, Saleforce, Microsoft CRM, Sysaid etc.
  • Worked with Ajax, Jquery, Bootstrap.

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