Executive: Sales Operations

Executive: Sales Operations

Job Title: Executive: Sales Operations
Location: Gauteng
Salary: 1200000.00
Reference: JN -032017-8105
Job Published: June 03, 2017 01:55

Job Description

Executive: Sales Operations

The purpose of this position is to plan, organise, direct, control and coordinate all sales, business development, client retention, operational support and field marketing across the Wholesale, Independent & channels and regions.
Key Responsibility Areas
Core Functions:
Lead and direct the Wholesale, Independent and Sales team to the achievement of regional sales targets
Lead and direct the Regional sales teams to the achievement of Informal, Formal Retail and Petroleum sales targets
Lead and direct regional managers (sales and operations)
Formulate sales and customer retention campaigns
Consult with and advise the MD : BLD on the development of sales objectives, strategy and budgets
Improve customer retention across all Channels above
Analyse regional reports to identify opportunities and threats
Formulate short/long term strategies to capitalise on opportunities and neutralise threats
Ensure the utilisation of MIS for all sales and prospecting related activities
Manage all sales processes across all channels within the Informal portfolio
Ensure that all operational processes are optimised.
Ensure that the highest service delivery levels are maintained within the regional support teams, including Client Relationship Consultants and Technical Service Consultants
Determine staffing requirements
Manage direct reporting staff according to overall company policy
Monitor staff performance including performance reviews; set employee goals and objectives; develop staff to maximise potential
Co-ordinate and manage financial budget activities for maximum operational efficiency.
Review performance data (financial, sales and prospecting activity reports) to track adherence to budgets.
Ensure the adherence to company policy and relevant legislation
Manage “special projects”
This position requires following experience, skills, personality and behavioural attributes:
Job Related Experience
  • 5 years sales operations management experience
  • Experience in retail and independent channels advantageous
  • Budgeting experience
  • Experience of MIS systems
  • Talent management and development
Business Related Experience
  • High level customer orientation
Managerial Experience
  • Ability to direct self and others
  • Operational Management Experience
  • Strategic management
  • Managing Budgets
  • Excellent people management
  • Project management
Interpersonal Experience
  • Developing & maintenance of sound business relationships
  • Customer Relationship Management
Job Related Skills
  • High level sales and marketing skills
  • MIS skills
  • Strategic skills
  • Understanding of relevant legislation
Business Related Skills
  • Extensive business acumen
  • Telecommunications industry experience
  • Objective setting skills
  • Risk management
  • Contracts negotiation skills
Managerial Skills
  • Human Resource Management skills
  • Management of Resources and budgets
Interpersonal Skills
  • Excellent communication skills
  • Excellent decision making skills
  • Outstanding interpersonal skills
Personality Attributes
  • Optimism
  • Stress management skills
  • Mental alertness
  • Judgement
  • Endurance
  • Perseverance
  • Analytical
Behavioural Attributes
  • Internal locus of control
  • Fairness
  • Empathy
  • Firm and consistent
  • Strong value system
  • Team player
Education & Qualifications
  • Matric
  • B. degree in sales or marketing
Post Graduate Qualification advantageous

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