Implementation Specialist

Implementation Specialist

Job Title: Implementation Specialist
Contract Type: Permanent
Location: Gauteng
Reference: JN -032019-15443
Contact Name: Tiana Mouton
Contact Email:
Job Published: March 20, 2019 09:02

Job Description


  • Demonstrating systems to potential clients in conjunction with the Sales team
  • General assistance to Sales to discuss system functionalities with client
  • Detailed analysis of client environment and client requirements in conjunction with Solutions Strategists
  • Facilitating Implementation workshops to gather client requirements and system specifications
  • Identify development requirements and provide business requirements to the Development forum
  • Scope of work documentation
  • Project Plan of Implementations
  • Project manage Implementations with Development, Integration, Operations, Infrastructure, Key Account Management and Electronic Banking areas
  • Facilitate Implementation Project Meetings with clients
  • Implement solutions according to client specifications
  • Testing implementations with clients and Electronic Banking division
  • Provide training to Solutions Desk on client solution implemented
  • Post Implementation evaluation


Skills and Competencies

  • Verbal communication – ability to communicate at ALL levels
  • Written communication
  • Time management
  • Attention to detail
  • Presentation skills
  • Facilitating skills
  • Strong inter-personal skills
  • Organisational skills
  • Project Management
  • Planning and organizing


Experience and Qualifications

  • 3 – 5 years experience in financial system implementation
  • Project Management experience
  • Understanding of Electronic Banking/Financial products are beneficial
  • I Series/AS400/Database Structures knowledge
  • Computer literacy (Word, Excel, Power Point, Internet, ERP systems & MS Project)
  • Relevant qualification


Personal Attributes

  • Well presented (professional image)
  • Assertiveness
  • Dynamic
  • Adaptable 
  • Self motivated
  • Self starter


A drivers License is essential as well as own transport.

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