Intermediate Systems Analyst

Intermediate Systems Analyst

Job Title: Intermediate Systems Analyst
Contract Type: Permanent
Location: Western Cape
Reference: JN -062019-16531
Contact Name: Nicole Vine
Contact Email:
Job Published: June 10, 2019 09:50

Job Description


  • Effective investigation of system problems and analysis of system enhancement requests
  • Make recommendations on software solutions to be developed in order to meet business requirements
  • Compile user requests into system requirements specifications
  • Perform functional testing to ensure solutions implemented/developed will resolve issues and customer requests



  • 3 –4 years relevant systems analyst experience
  • Familiar with multiple varieties of programming languages, operating systems, and computer hardware platforms



  • 3 year degree/diploma in Information Technology and certification on relevant IT systems
  • Generic output details


Continuous improvement:

  • Implement practical solutions that use the specialist and departmental systems and processes 
  • Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation 
  • Identify problems and develop and propose solutions to present to appropriate leader or stakeholders 
  • Ensure day to day operational support required from area of specialisation is provided to enhance performance


Cost containment 

  • Support the identification, development and implementation of cost-effective processes to increase efficiency and reduce cost drivers related to area of specialisation 
  • Continuously review cost / benefit and Return on Investment within area of specialisation


Drive customer-centricity: 

  • Maintain a high level of impact on other departments to support improved delivery 
  • Continually increase understanding of client and stakeholder needs, satisfaction and service delivery


Knowledge management: 

  • Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library 
  • Provide advice and / or training as required 
  • Maintain, develop and implement specialist knowledge within the day to day operations of the organisation


Network key relationships: 

  • Engage with and provide support to the established network of internal and external expert resources and partners


Specialist support to projects: 

  • Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required 
  • Conform to project management disciplines when participating in projects 
  • Represent department or project on appropriate committees related to area of specialisation

Competency Requirements


  • Assertiveness 
  • Delivers results 
  • Interpersonal sensitivity 
  • Strategic awareness 
  • Develop self 
  • Adaptability 
  • Team work



  • Product and systems knowledge 
  • Knowledge and application of relevant legislation 
  • Knowledge and application of the System Development Life Cycle (SDLC) methodology



  • Demonstrates customer focus 
  • Demonstrates creativity 
  • Conflict management 
  • Computer technology skills 
  • Communication skills 
  • Business writing skills 
  • Research and development 
  • Research and design 
  • Knowledge and application of standard SDLC methodologies 
  • Attention to accuracy and detail 
  • Problem solving 
  • Customer focus 
  • Numerical ability

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