To provide operational support to the business, interpret and transform business requirements into system solutions and technical specifications, and provide support to the team. This is a permanent, junior-level position based at the Head Office in Cape Town City Centre.
TECHNICAL AND FUNCTIONAL
• 3-year IT degree/diploma
• 1-2 years relevant experience as a Systems Analyst or Analyst Programmer
• Working knowledge of the SDLC
• Data Interrogation Skills
o MS SQL skills
o Understanding of POS, Sales Data, Movements and Payments advantageous
Develop and Maintain System Requirements Specification
Develop and Maintain Test Documentation
• Participate in the creation and hand-over of the system administration procedures
• Incident and Request Resolution and Management
• Continuously identify opportunities to improve and streamline solutions.
• Participate in the post implementation reviews for completed projects
• Resolve user queries; provide input and guidance to Technical support teams when needed.
• Provide system input to design of user training material