Key Accounts Manager JHB

Key Accounts Manager JHB

Job Title: Key Accounts Manager JHB
Location: Western Cape
Salary: 660000.00
Reference: JN -082017-9178
Job Published: August 22, 2017 10:25

Job Description

Position Title: Key Accounts Manager
Job Type: Permanent; Fulltime
Locations: Johannesburg and Cape Town
Are you superb at articulating C-Level language? Is Customer Focus your forte? Are you able to Understand Customer Objectives, Pain Points and Collaborating with the organization to deliver a lasting, positive experience of our solution offering? Join our team and help financial services companies to protect their customers’ accounts and secure their digital transactions through advanced authentication and mobile app security technology.
The client's Key Accounts Manager will manage relationships with a portfolio of existing and new key customers. Our primary focus is on top-tier financial institutions; in this role, you will form trusted business relationships with all key decision-makers and influencers. We are looking for an entrepreneurial, energetic, passionate self-starter with a hands-on approach, and strong communication and presentation skills. This position will report to the Snr VP MEA
  • Manage a portfolio of customers and ensure their success with our Solution offering by driving implementation and providing ongoing support
  • Oversee key account management best practices, coordinate activities, and measure progress
  • Work with prospects and customers to understand their procurement processes and project timelines
  • Identify key stakeholders with a view to future negotiation of upsell and cross-sell
  • Provide accurate reporting and forecasting for each of a portfolio of customers via Salesforce
  • Compile and relay market intelligence and Solution requirements to the Solution Development teams
  • Assess sales resources and identify ways to maximize the use and development of these resources
  • Assist the Marketing department in lead generation through collaboration on blogs, presentations, webinars, case studies, and other assets
  • Continue engagement with customers through customer success stories, creating a proven track record, and utilizing upsell and cross-sell opportunities
  • Support sales programs as required to increase prospect pipeline and boost sales
  • Ensure that all customer account details are kept up to date, and that new sales opportunities are loaded into Salesforce on a regular basis
  • Excellent work ethic
  • Bachelor’s degree or equivalent qualification
  • 5+ years’ account management experience in banking and other financial services, or in mobile technology
  • ICT experience
  • Proven track record of consistently exceeding targets
  • Access to a network of executives and influencers in the relevant markets
  • Willingness and ability to travel

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