Network Engineer - (5313)
|Job Title:||Network Engineer - (5313)|
|Job Published:||January 16, 2017 08:03|
Key performance area
To liaise with internal and external clients, service providers, client third parties, vendors and management to ensure that compliance to legislation and customer service targets according to SLA within SI brand identity.
To compile and distribute all relevant business information (change control) according to SI policy and procedures.
To solve and coordinate all client queries and complaints according to SI policy and procedure as well, ISO requirements as well as the SLA.
To design, evaluate and implement all relevant LAN policies and procedures at client in line with SI policy and procedure.
To compile, submit and present requested and required reporting from client and management according to SLA and SI policy and procedures.
To successfully design and complete all project milestones according to SLA and project charter/plan according to SI policy and procedures.
To successfully complete all allocated and agreed development activities according to SI policy and procedures.
CCNA - R & R, Wireless
ITIL version 3
Network Engineering (security, LAN and wireless)
Advanced Microsoft Office
Attention to detail
Organisational - Compliance
Leadership - Providing direction and clarity
Analytical and thinking - Problem definition and analysis
Interpersonal - Communication
Analytical and thinking - Decision making
Interpersonal - Team working
Organisational - Organising
Personal - Personal resilience
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