PCS Manager

PCS Manager

Job Title: PCS Manager
Contract Type: Permanent
Location: Gauteng
Reference: JN -032019-15508
Contact Name: Tiana Mouton
Contact Email:
Job Published: March 20, 2019 08:50

Job Description


  • Identify the business, payroll and HR operational requirements based upon the business requirements & objectives of each client
  • Understand the challenges clients experience with current Payroll/HR software provider and address with innovative solutions
  • Identify and present innovative payroll deduction solutions
  • Understand and communicate stakeholder requirements to appropriate team members
  • Compile Project Plan, co-ordinate and facilitate delivery of project objectives
  • Track progress and review project tasks to ensure project deadlines are met
  • Assist in the management of all product integration/launches/changes & training throughout implementation where required
  • Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products
  • Coordinate and build strong working relations with various internal business units including; IT, QA, Sales, Marketing, Product Development, & Operations
  • Develop & conduct specialised training on new products launched and provide support for other projects as needed
  • A good understanding of the different levels of testing (functional, system, integration, acceptance, regression etc.)
  • Ability to assist in the planning, design and execution of test cases and test procedures (including user acceptance testing)
  • Manage the overall operational, budgetary and financial responsibilities and activities of the PCS department
  • Plan, evaluate and improve the efficiency of the PCS business processes and procedures to enhance speed, quality, efficiency and output
  • Establish and maintain relevant controls and feedback systems to monitor the operation of the PCS department
  • Prepare periodic reports for management, as necessary or requested
  • Plan staffing levels, manage performance according the set HR policies
  • Provide oversight and direction to the employees in the operating unit in accordance with the organization’s policies and procedures
  • Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities


Education/Experience Requirements:

  • Relevant Qualification (Accounting, relevant Diploma/ Project Development/ IT)
  • At least 8 years’ experience in payroll solutions development, and implementation
  • Extensive experience in managing projects within the payroll processing industry with specific knowledge of payroll interfaces with all of the major payroll systems in SA
  • Working with flat file and data transfer technologies
  • SQL
  • Key involvement in the Systems Development Life Cycle (SDLC)


Knowledge and Skill Requirements:

  • Excellent communication and presentation skills
  • Ability to write and deliver training courses and materials
  • Good documentation and administrative skills (report writing)
  • Ability to exercise tact and good interpersonal skills
  • Project management skills
  • Group facilitation skills
  • Time management skills
  • Analytical and problem-solving skills
  • Ability to be pro-active with a sense of urgency
  • Ability to read, understand and communicate technical documentation
  • Training and mentoring
  • Project Management
  • Competent user of Microsoft Office product suite including Word, Excel, PowerPoint, Visioop96+09o
  • Be a self-starter, a highly motivated person able to work in a fast-paced environment that is continually changing



  • Innovative and entrepreneurial
  • Energetic and enquiring
  • Self-motivated and proactive
  • Work independently requiring minimal supervision
  • Keen interest in technology
  • Quality orientated
  • Delivery focused and results driven
  • Continual self-development
  • Flexible and cooperative
  • Build strategic working relationships and network easily with people

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