Responsibilities:
 

• Identify the business, payroll and HR operational requirements based upon the business requirements & objectives of each client
• Understand the challenges clients experience with current Payroll/HR software provider and address with innovative solutions
• Identify and present innovative payroll deduction solutions
• Understand and communicate stakeholder requirements to appropriate team members
• Compile Project Plan, co-ordinate and facilitate delivery of project objectives
• Track progress and review project tasks to ensure project deadlines are met
• Assist in the management of all product integration/launches/changes & training throughout implementation where required
• Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products
• Coordinate and build strong working relations with various internal business units including; IT, QA, Sales, Marketing, Product Development, & Operations
• Develop & conduct specialised training on new products launched and provide support for other projects as needed
• A good understanding of the different levels of testing (functional, system, integration, acceptance, regression etc.)
• Ability to assist in the planning, design and execution of test cases and test procedures (including user acceptance testing)
• Manage the overall operational, budgetary and financial responsibilities and activities of the PCS department
• Plan, evaluate and improve the efficiency of the PCS business processes and procedures to enhance speed, quality, efficiency and output
• Establish and maintain relevant controls and feedback systems to monitor the operation of the PCS department
• Prepare periodic reports for management, as necessary or requested
• Plan staffing levels, manage performance according the set HR policies
• Provide oversight and direction to the employees in the operating unit in accordance with the organization’s policies and procedures
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities

Education/Experience Requirements:

• Relevant Qualification (Accounting, relevant Diploma/ Project Development/ IT)
• At least 8 years’ experience in payroll solutions development, and implementation
• Extensive experience in managing projects within the payroll processing industry with specific knowledge of payroll interfaces with all of the major payroll systems in SA
• Working with flat file and data transfer technologies
• SQL
• Key involvement in the Systems Development Life Cycle (SDLC)

Knowledge and Skill Requirements:

• Excellent communication and presentation skills
• Ability to write and deliver training courses and materials
• Good documentation and administrative skills (report writing)
• Ability to exercise tact and good interpersonal skills
• Project management skills
• Group facilitation skills
• Time management skills
• Analytical and problem-solving skills
• Ability to be pro-active with a sense of urgency
• Ability to read, understand and communicate technical documentation
• Training and mentoring
• Project Management
• Competent user of Microsoft Office product suite including Word, Excel, PowerPoint, Visioop96+09o
• Be a self-starter, a highly motivated person able to work in a fast-paced environment that is continually changing

Competencies

• Innovative and entrepreneurial
• Energetic and enquiring
• Self-motivated and proactive
• Work independently requiring minimal supervision
• Keen interest in technology
• Quality orientated
• Delivery focused and results driven
• Continual self-development
• Flexible and cooperative
• Build strategic working relationships and network easily with people