Reporting Production Lead

Reporting Production Lead

Job Title: Reporting Production Lead
Location: Western Cape
Salary: 540000.00
Reference: JN -052017-8332
Job Published: May 04, 2017 09:09

Job Description

Reporting Production Lead

Are you comfortable handling client interaction, managing production of monthly reports as well as leading a small team?  We are seeking a well-rounded business analyst with a background in data to join the Fact Sheets team. The candidate will be able to understand and follow processes in order to generate and deliver reports to clients on a monthly basis.  He or she will draw on a variety of problem solving abilities, SQL and other technical skills, project management abilities, and will involve working directly with clients to upgrade and enhance their reporting solutions, as well as help team members with these duties.


The Fact Sheets team is responsible for the monthly automated production of fact sheets for clients.  At a high level, this process involves 1) Ingesting client data files, in a variety of formats.  2) Transforming and loading the client data into our standard database structure.  3) Adjusting and maintaining the fact sheet templates according to client requirements.  4) Extracting monthly data into the fact sheet templates and producing batches of fact sheets. 

The responsibilities of the role are as follows:

·         Analyze the client’s reporting requirements from a data, formatting, and report workflow perspective
·         Clearly define a system specification based on the client’s requirements
·         Manage implementation projects, change requests and production schedules using process management tools such as JIRA and support ticket tracking           systems
·         Take ownership of a client’s (or multiple clients’) production process, ensuring that reports are generated and delivered accurately, on-time and the client           is always fully informed
·         Delegate tasks and parts of the production process to team members, monitoring progress and overseeing the results
·         Lead a team of 2-4 data analysts – assume a mentoring role, providing guidance from a technical,  project management and communication standpoint
·         Create and configure ETL load jobs for data ingestion into a standard data schema
·         Configure our internal tools and report layouts based on client specifications, and facilitate fully automated report production
·         Monitor production runs to ensure accuracy and on-time delivery of reports
·         Engage in regular interaction with clients, to ensure that they’re being kept up-to-date on project and document production delivery


·         Ability to analyze a client’s report specification and convert it to a functional specification that can be tracked, costed, and implemented
·         Defining detailed system specifications
·         Managing projects, change requests and production schedules
·         SQL Server development – required to write and debug advanced SQL, experience with functions, stored procedures, tables, views, and data structures           such as xml, json, and csv.
·         Proven knowledge of fault-finding methodologies and approach for root cause analysis
·         Client liaison and etiquette, with a mindset of delivering a positive customer experience
·         High quality communication (verbal, written and interpersonal) and presentation skills
·         Broad experience in a variety of technical environments
·         Attention to detail, and the ability to quickly grasp complex technical issues
·         Ability to work well under pressure within a team context
·         The ability to mentor or guide less experienced team members
·         The ability to lead and manage a small team (2-4 members) as well as actively be involved in the workload
·         The ability to ask questions or escalate to find solutions where appropriate


Information Systems or Engineering related degrees preferred
4-8 years experience (1+ years as a Team Lead)
Experience in a financial services environment preferred

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