Senior Business Analyst

Senior Business Analyst

Job Title: Senior Business Analyst
Location: Western Cape
Salary: 0.00
Reference: JN -062017-8684
Job Published: September 18, 2017 11:31

Job Description

The Department:
Product Development creates and innovates the software needed to run our global online B2C gaming operations,
including systems for Customer Service, Marketing, CRM, brand website development, DWH/BI, web analytics and
the supporting frameworks and tools for one of the largest global online gaming groups. Our dynamic environment is
fast paced, using Agile and self-organising principles for our teams to deliver the highest quality new products.
The position is responsible for the end to end business process from requirement gathering through to
documentation and user training. Business Analysts will work with the System Analysts to define requirements
aligned with the AS-IS implemented features and processes with the TO-BE requirements. Jointly the Business
Analyst, System Analyst and Architects will define a probable solution for the TO-BE interim/target state.
Job Functions Analytics,Information Technology Industries Ecommerce Specification
Responsibilities include, but not limited to:
 Eliciting business requirements using a variety of methods.
 Produce the Business Process Flows in BPMN 1.0 -2.0 and Use Case UML diagrams.
 Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level
information into details and distinguish user requests from the underlying true needs.
 Proactively communicate and collaborate with external and internal customers to analyse information needs,
functional requirements and business processes.
 Communicating deliverable solutions to end users through documentation and training.
 Successfully engage in multiple initiatives simultaneously.
 Driving and challenge Business Units on their assumptions of how they will successfully execute their plans.
 Serving as the intermediary between the Customer community (internal and external customers) and the
Software Development Team.
 Collaborating with Developers and subject matter experts to establish a technical vision for products.
 Demonstrate attention to detail through accurate status report in a succinct and timely manner.

Essential Requirements:
 Previous experience of 3 -5 years within a Business Analyst role.
 Degree in Information Systems or Process /Business Engineering or equivalent relevant experience.
 Thorough knowledge of documentation methods, processes and best practices.

Advantageous Requirements:
 Advanced Microsoft Office skills.
 Exposure to MS SharePoint.
 Scrum certification.
Personal Competencies:
 Excellent time management.
 Excellent communication skills.
 Excellent analytical and problem solving skills.
 Ability to familiarise yourself quickly with technical concepts of project.
 Ability to interpret high level specification into detailed requirement.
 Excellent attention to detail and organisational skills.
 Works well under pressure and to tight deadlines.
 Self-starter with a proven work ethic.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check
will be conducted.
The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done.
By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will
be done in a confidential manner, and solely for the purposes of verification.

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