Connecting...

W1siziisinrozw1lx2fzc2v0cy9wzw9wbgvzb2x2zwqvanbnl2jhbm5lci1kzwzhdwx0lmpwzyjdxq

Senior Network Engineer

Senior Network Engineer

Job Title: Senior Network Engineer
Location: Gauteng
Industry:
Salary: 600000.00
Reference: JN -082017-9330
Job Published: August 17, 2017 18:23

Job Description

Senior Engineer Job Description:
 
 
 
 
 
 
Closing Date8 September 2017
Remuneration package :
 
      Between R40 and R 50k CTC
Department & Region:
 
Services Team: Midrand
We are passionate about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services that create reliable, robust and user friendly solutions. Through a culture of excellence, partnership and fun, We attract and empowers staff with an inspirational work experience, world class software and globally renowned suppliers and partners to deliver services and solutions to their clients, helping to secure and enhance their IT reputations.
The successful candidate will be part of a team in a highly pressured environment. We encourage our team members to take ownership of their responsibilities.
Candidates who do not thrive under pressure, and who are not inherently dedicated to being the best they can, be thorough, a self-learning attitude, do not enjoy our environment.
 
Core Outputs:              
  • Work with multiple clients
  • Assist Operations Manager in managing team to optimize team deliverables
  • Compilation of advanced reports.
  • Analysis and interpretation of information from management systems to identify areas of possible improvement and risk.
  • Plan and perform special investigation base on customer requirements.
  • Technical training and support of customers on management systems and/or areas of specialization.
  • Provide consultation on the use of "Information about IT" to improve or optimize IT environments.
  • Monitoring and configuration of business impact and other composite relationships.
  • Advanced identification, analysis and resolution of technical problems.
  • Independent completion of task, presentation of reports and making recommendation to client.
 
Reporting:
  • Advanced reports compiled.
  • Advanced identification, analysis and resolution of technical problems.
  • Info of management systems analysed, interpreted to identify areas of possible improvement or risk.
  • Monthly/ ad hoc reports compiled according to client requirements.
Testing:
  • Release note of all changes, new functions and bugs compiled.
  • Request ticket updated according to status.
  • System tested holistically.
  • Implement patch/release/hot fix to client according to maintenance slot.
Audits:
  • Audits planned and performed based on customer requirements.
  • Feedback on findings provided to client.
  • Data of findings analysed and interpreted.
  • Data presented to client.
Special Investigations:
  • Special investigations planned and performed based on customer requirements.
  • Feedback on findings provided to client.
  • Data of findings analysed and interpreted.
  • Possible solutions proposed.
Operations:
  • All requests logged and assigned via RT acted on and updated.
  • Monitoring and configuration of business impact and other composite relationships.
 
 
Teamwork:
  • Healthy relationships with relevant people maintained.
  • RT(ticketing system) system maintained.
  • Knowledge is shared and colleagues assisted where required.
  • Guidance provided to junior engineers and other technicians, as well as input to developers.
  • Conflict handled appropriately with tact and without delay.
  • Feedback received in a constructive way to identify strengths and learning opportunities.
  • Fellow colleagues considered in all aspects.
  • Constant monitoring of client infrastructure ensured.
  • System administration tasks performed.
  • Database of monitored objects maintained.
  • Technical training and support of customers on management systems and/or areas of specialization.
  • Independent completion of tasks, presentation of reports and making recommendations to clients.
  • Health check alerts actioned.
 
Timekeeping:
  • Reception and manager is informed of whereabouts at all times.
  • Start, finish and lunchtimes strictly adhered to.
  • Good timekeeping for all meetings and appointments.
  • Deadlines met or timeously communicated if not able to meet deadlines.
Professionalism:
  • The corporate identity of the company is promoted at all times.
  • Adhere to the company dress code.
  • Neat, hygienic and presentable at all times.
  • Respectful and considerate in all dealings.
  • Customer service orientation in all dealings.
  • Initiative shown
  • Goal driven
  • High standard of telephone and email etiquette.
 
 
 
Requirements (Knowledge and Qualification):
  • A+
  • N+
  • Linux RedHat and Ubuntu
  • Windows Operating systems
  • Advanced knowledge on TCP/IP
  • Advanced knowledge on FCAPS and related standards such as SNMP,WMI and syslog
  • VOIP
  • Ixia
  • Dell
  • Super Micro
 
Beneficial Skills
  • IT Experience: At least 8 years
  • Network Experience: At least 5 years
  • Knowledge of network monitoring tools
  • CCNA
  • ITIL
  • Mikrotik
  • Netscout (Fluke) 
 
 
Competencies:
  • High degree of aptitude in the IT environment.
  • Passion for technology.
  • Entrepreneurial initiative (self-starter).
  • Excellent client relationship building skills.
  • Strong customer service orientation.
  • Attention to detail.
  • Good analytical, problem solving and rapport writing skills.
  • Presentation & communication skills.
  • Strong team orientation.

Get similar jobs like these by email

By submitting your details you agree to our T&C's