Senior Network Engineer - (5042)

Senior Network Engineer - (5042)

Job Title: Senior Network Engineer - (5042)
Location: Western Cape
Salary: 504000.00
Reference: JN -092016-6595
Job Published: February 14, 2017 14:11

Job Description

Job Description:

To provide advanced technical network support to clients
Key Performance Areas

Client Liaison
To Liase and communicate with business units, vendors, partners, suppliers, clients and management relating to Technical network support in order to ensure compliance to legislation, SI policy and procedure as well as delivering on the SI customer experience.

Human Capital
Development Activities
To ensure that all allocated and agreed development activities are successfully completed within the SI policy and procedure framework

Team Development
To mentor, coach, develop and train the Network team (Engineers and junior engineers) within the Network environment of the relevant client according to policies and procedures

Internal Processes
To receive, review and resolve logged network incidents on the HP Service desk system (remotely or on site) and to continually update the system with relevant information according to policies and procedures

Query Escalation
To escalate client network queries to the relevant party (internal or external), manage the feedback process between client and third party and to continually update the HP system with relevant information

Network Architecture Solutions
To design and implement network architecture solutions for the client in terms of hardware, software and functionality according to policies and procedures
To prepare and send all network relevant reporting to management regarding the network environment of the outsourced client (daily, weekly and monthly) according to policies and procedures

Job Requirements:

Qualifications Type Description
Certificate A+, N+
Certificate CCIE
Certificate CCNP
School GRADE 12
NETW ADM Network Administration (3 Years)
NW DESIG Network Design (3 Years)
ROUTE and Routing and switching (3Years)

Competencies Required
Organisational Competencies Compliance
Analytical and Thinking Competencies -Decision Making
Organisational Competencies Organising
Organisational Competencies; Driving Performance
Personal Competencies Personal Resilience
Interpersonal Competencies Team Work

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