Team Leader Membership Services
To supervise and manage the Membership Services Team in ensuring that all assessment processes including, conversion of customers to active status through utilization of multiple communication channels, submission of Return of Earnings, participation in premium collection process and engagement in customer service activities, are executed effectively and efficiently.
National Diploma / Higher Diploma or equivalent
• Diploma/Degree: Commerce / Admin / Insurance or equivalent
• 1 - 3 years supervisory or team leadership experience
• Computer literacy: Intermediate MS Word, Excel, PowerPoint and Outlook
• Valid Driver’s license
• Knowledge of the short or long term insurance environment an Insurance
• Knowledge of the Compensation Fund industry will be an advantage.
• Good communication, client liaison, relationship building and interpersonal skills
• Strong administrative and numerical skills
• Ability to motivate staff
• Ability to interact with important contacts
• Capable of time management and meeting deadlines