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Technical Customer Service Consultant

Technical Customer Service Consultant

Job Title: Technical Customer Service Consultant
Contract Type: Permanent
Location: Western Cape
Industry:
Reference: JN -112017-10144
Contact Name: Nicole Vine
Contact Email: nicole.vine@peoplesolved.com
Job Published: May 24, 2019 08:17

Job Description

Requirements:

  • Written and spoken English
  • Listen and comprehend
  • Convey understanding of concepts, principles and procedures
  • Administrative skills, attention to detail and troubleshooting
  • Comprehending customer requirements and responding with the most simple, effective course of action on behalf of the business (“first-time-right” principle)
  • Understanding technical and business concepts at a high level
  • Questioning, taking ownership of and simplifying the tasks to achieve business outcomes

 

Qualifications and Experience:

  • A matric pass or equivalent is essential