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Technical Support

Technical Support

Job Title: Technical Support
Location: Western Cape
Industry:
Salary: 12000.00
Reference: JN -032017-7856
Job Published: June 22, 2017 08:28

Job Description

we are a software development company specialising in a suite of products specifically for the courier industry. We have software support positions available.
 
Key roles include:
  • First line support with customers assisting with queries / problems
  • Database maintenance tasks
  • Monitoring of systems
  • Network trouble shooting
It is beneficial if you have some of the following:
  • Some form of tertiary qualification in the IT field
  • Good with working with customers – email and telephonically
  • Basic background in Linux OS commands
  • Basic understanding of SQL / relational databases
  • Knowledge of Terminal Services / RDP environments
  • Worked with some form of issue tracking system
  • Experience with the courier industry
We are based in Claremont, Cape Town
You will be required to do limited shift work on a rotation basis. Therefore own transport is advisable or you live close by.
 

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