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Technical Writer

Technical Writer

Job Title: Technical Writer
Location: Western Cape
Industry:
Salary: 180000.00
Reference: JN -092017-9592
Job Published: October 03, 2017 08:50

Job Description

The successful candidate will join the software development team to create and maintain all product documentation (training materials, product knowledge base, online tutorials, online help content, Internal Wikipedia, technical documentation, product release notes) related to our product suite.
 
  1. SKILLS & EXPERIENCE
 
  • Grade 12
  • Relevant qualification / certification required within the IT field
  • A minimum of 2 years related experience
  • Technical understanding and experience within an IT / software environment
  • Web based tutorial experience essential
  • Strong technical writing / user documentation experience
  • Must have an excellent command of the English language (both written and spoken business English)
  • Previous user training experience would be advantageous
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Strong working knowledge of Microsoft Office
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Positive outlook and strong worth ethics
  • Own reliable transport
 
  1. KEY RESPONSIBILITIES
 
  • Create and maintain all product documentation
  • Produce high-quality documentation that is appropriate for its intended audience
  • Work with internal teams on product and documentation requirements
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyze existing and potential content, focusing on re-use and single-sourcing opportunities
  • Create and maintain the information architecture

Preferably female